Our Philosophy

Sonder exists to help people form meaningful connections and move forward through relationships built on trust, intent and mutual respect.

To make this possible, we ask everyone using Sonder to contribute to a respectful and safe environment. These guidelines explain what behavior is expected and what actions may lead to moderation or removal from the platform.

Using Sonder means agreeing to follow these principles.

1. Be authentic

People are often more than what they show on the surface. Sonder encourages authenticity and honesty so that others can understand who you truly are - not just your title or achievements.

Please represent yourself truthfully and avoid impersonation, misleading information, or fake profiles. Authentic profiles help create better connections and make the platform more valuable for everyone.

Users should not:

• impersonate another person or organization
• misrepresent their identity, qualifications, or experience
• create fake or misleading profiles
• create multiple accounts to manipulate the system

Authentic representation helps ensure that connections made on Sonder are meaningful and trustworthy.

2. No harassment, abuse, or discrimination

The following behavior is not allowed on Sonder:

• harassment or bullying
• threats or intimidation
• hate speech or discrimination
• targeting individuals based on race, ethnicity, religion, gender, sexual orientation, disability, nationality, or similar characteristics
• repeated unwanted contact after someone has asked you to stop

Content or behavior that promotes violence, harassment, or discrimination may result in immediate removal.

3. Be respectful and constructive

Treat others with respect in all interactions. Sonder is designed for collaboration, networking and meaningful exchange. Conversations should remain constructive and considerate even when people disagree.

Users should avoid behavior that could make others feel unsafe, uncomfortable or disrespected.

Examples of respectful behavior include:

• communicating honestly and politely
• respecting different opinions and backgrounds
• interacting with others in good faith

4. Respect privacy and personal data

Users must respect the privacy of others.

You should not:

• share private conversations without permission
• publish someone else's personal information without consent
• upload personal data about other people without a lawful basis
• attempt to collect or scrape user data from the platform

5. No illegal or harmful activity

The platform may not be used for illegal or harmful purposes.

Examples include:

• fraud or scams
• distributing illegal content
• promoting illegal activities
• attempts to hack or disrupt the service
• misuse of the platform to manipulate, deceive or exploit other users

6. Responsible use of AI features

Sonder includes AI-powered features to help users discover insights and connections.

Users should not misuse these features by:

• presenting AI-generated content as verified fact when it is not
• using AI to harass, deceive, or manipulate others
• attempting to reverse engineer or exploit AI systems

AI suggestions are intended to support users, not replace human judgment.

7. Professional and responsible networking

Because Sonder is designed for professional and personal growth, users should interact responsibly.

Users should avoid:

• aggressive promotion or spam
• unsolicited mass messaging
• deceptive job or investment offers
• misleading opportunities or partnerships

Opportunities shared on the platform should be genuine and transparent.

Moderation Policy

To protect the community, Sonder may take action when these guidelines or our Terms of Service are violated. Moderation actions are designed to maintain a safe and respectful environment.

1. Reporting concerns

Users can report behavior or content that violates these guidelines.

Reports may include:

• abusive messages
• harassment or discrimination
• fake accounts
• scams or suspicious activity
• inappropriate or illegal content

Reports are reviewed by our moderation team.

2. Review process

When a report is received, we may:

• review the reported content
• evaluate the context of the interaction
• investigate the account activity involved

In some cases we may request additional information from the reporting user.

3. Possible moderation actions

Depending on the severity of the violation, Sonder may take actions including:

• issuing a warning
• removing specific content
• temporarily limiting account features
• temporarily suspending an account
• permanently removing an account

Severe violations may result in immediate suspension without prior warning.

4. Protecting users and the platform

We may also take moderation actions when necessary to:

• protect the safety of users
• prevent fraud or abuse
• maintain the integrity of the platform
• comply with legal obligations

5. Appeals

If you believe your account or content was moderated incorrectly, you may contact us to request a review.

Requests can be submitted through: info@sonder-ai.com.

We will review appeals in a reasonable time frame and communicate our decision.

6. Continuous improvement

As Sonder grows, we may update these guidelines to address new situations and ensure the platform remains safe, fair and trustworthy. When significant updates are made, we will notify users within the platform or on our website.

Final principle

Sonder is built on the idea that the right connections can change someone's path. Every user contributes to the culture of the platform. By participating respectfully and responsibly, you help create an environment where people can build meaningful relationships and move forward together.